We are always here to listen and help in any way we can. Although we do believe that our services work very well in partnership with professionals and the public, we are not a replacement for those that need the support of a qualified counsellor, psychologist, psychiatrist or GP.
Discova will continue to work and support our community, peer to peer collaboration and partner services, branching out over time with evidence-based workshops, modules and therapies.
If you need support or are in crisis, we have signposted options below.
For urgent medical advice, you can call the NHS 111 (England & Northern Ireland), NHS Direct (Wales) or NHS24 (Scotland). The number for all of these services is 111. If you or someone you know is in danger of harming themselves or others call 999 right away. You may also want to reach out to those listed below.
Accessing the NHS:
To access professional help in the UK, the first step is usually to speak to you GP who will refer you on to NHS or private services. This can take time and for most of us, is extremely frustrating. However, it’s important that you get yourself in line for services as soon as possible so that when space is available, you can see a professional straight away.
In the meantime, do not give up hope. There are several ways you can access support while you are waiting for access to a professional. A quick google search should help you to identify local services and charities in your area that can provide talking therapy and peer support groups. There are also helplines available that are open 24 hours a day, 7 days a week that you can call for advice and support.
Most likely, you will be offered some kind of therapy with CBT (Cognitive Behavioural Therapy) being one of the most used options. It’s worth while taking the time to familiarise yourself with different therapy types as what works for one person may not work for you. That is completely fine and normal. You have a right to access the type of therapy and treatment that works for you and if you feel you are not getting what you need, bring a family member or friend along that can assist in ensuring that you get the best support for you.
Once you’ve been able to see a professional or once you have communicated with your GP, medication might be prescribed. Finding the right medication for any illness can be a long and trying process. You won’t always get it right the first time and the process can be discouraging. You are not alone. Accessing peer groups or websites like stuffthatworks.com can highlight different treatments to you and what has worked best for each individual. Don’t give up hope.
Most significantly, keep doing the activities and small things that can help to maintain good mental health. You probably won’t feel like doing it and at times you’ll really have to force yourself to get up in the morning or go for walk but small actions over a period of time will add up and make a big difference.
And be patient! Things will not change or suddenly get better overnight but time is one of the greatest healers of all – constantly moving us forward even when we feel we can’t. There will be times when you feel you are just going through the motions. There will be nights that you will cry yourself to sleep and there will be days that make you feel there is no future for you. This will pass.
The kindest thing you can do for yourself is to be gentle to yourself while you are waiting for time to bring about change because you deserve to be happy and you deserve to feel confident again.
Access Private Services:
How to access private health care through our GP
This private care will mean that you will have to pay for access to treatment. However, the benefit of this mean that you will reduce your wait time substantially, are able to see an expert within the field and can choose the professional that treats you.
You can get private treatment from a consultant or specialist without being referred by your GP. But the British Medical Association (BMA) believes it’s best practice for patients to be referred for specialist treatment by their GP because they know your medical history and can advise you if a referral is necessary.
A referral is also needed by many private practitioners and private medical insurance policies. If you have private medical insurance, ask your insurer if they need a referral. Talk to your GP about whether you might need a specialist assessment or treatment. If your GP thinks you need to see a specialist and you want to pay for it privately, they can write a letter of referral to a private consultant or specialist explaining your condition and your medical history. You won’t be charged for this.
Your GP will only refer you to a specialist if they believe that specialist assessment or treatment is necessary. If they don’t think it is, they don’t have to refer you – either privately or on the NHS.
If you disagree with your GP’s decision, you can ask them to refer you to another healthcare professional for a second opinion (an opinion about your health from a different doctor). In your case, I would just mention that you are already within the NHS system but need to access some sort of support in the meantime.
How to access private health care through your work
Contact your employer and let them know that you would like to access their private health insurance. This will cost a monthly fee most likely but will also have deductions towards the service or care you trying to access. Not all workplaces provide cover for employees but you should never be afraid to ask. Your work should be able to support you and answer any questions you might have.
If you work doesn’t have private health insurance
You can still access this if you go to a company and pay for plan/insurance personally.
Check out –
You can also look at compare the market type websites to access lots of different quotes at once.
Child Protection: NSPCC – nspcc.org.uk
Helpline: 0808 800 5000 (24 hours, every day)
Male Rape and Sexual Abuse Support – Survivors UK – survivorsuk.org
Helpline: 0203 598 3898 (Mon – Fri 9:30 – 17:00)
RASAC (Rape and Sexual Abuse Support Centre) – rasasc.org.uk
National Helpline: 0808 802 9999 (12-2.30 & 7-9.30)
Addiction and Substance Abuse Support
Crisis Intervention – Helpline: 020 7278 8671 (24 hours)
24hr telephone service UK wide and emergency residential care for drug users in crisis. Please note the service is for drug users in crisis only.
Talk to Frank – www.talktofrank.com
Helpline: 0300 123 6600
Helpline for anyone concerned about drug or solvent misuse. Advice and information for drug misusers, their families, friends, carers. (Formerly known as the National Drugs Helpline).
UK Narcotics Anonymous – www.ukna.org
Helpline: 0300 999 1212
Helpline and regular self help meetings for addicts who have a desire to stop using and who wish to support each other in remaining drug free.
Turning Point – www.turning-point.co.uk
Helpline: 020 7481 7600
To enable people with serious problems related to drug and alcohol misuse, mental health and learning disabilities to lead more independent lives by providing high quality community services. Run over 200 projects and schemes nationally ranging from residential rehabilitation centres to drop in counselling services, needle exchanges, phone advice services and individual community workers.
Anxiety UK – Anxiety UK offers talking therapies for anxiety. There is a fee but they do offer reduced costs for people on a low income.
Anxiety Alliance – anxietyalliance.org.uk
Helpline: 0845 296 7877 (10-10 daily)
No Panic – nopanic.org.uk
Helpline: 0844 967 4848
Cruse Bereavement Care may offer free counselling services if you have experienced the death of someone close to you.
Stonewall campaigns for the equality of lesbian, gay, bi and trans people across Britain. They have a huge amount of resources and tools for mental health and wellbeing support that is relevant to those of LGBTQ+ backgrounds
Rape Crisis centres offer counselling to survivors of sexual abuse and sometimes to their families.
Staying Safe offers support in suicide prevention by helping to develop safety plans. www.stayingsafe.net
Grassroots Suicide Prevention
Training in suicide prevention and campaigns. Developed StayAlive App which can be downloaded on google play or app store www.prevent-suicide.org.uk
C.A.L.L Mental Health Helpline
callhelpline.org.uk offers emotional support and mental health information.
24 hour free helpline: 0800 132 737 Text: 81066
CALM (Campaign Against Living Miserably)
0800 58 58 58 (5pm-midnight)
Listening services, information and support for men who feel down or are in crisis.
Mind Charity Services
- To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email email@example.com or visit some branches in person. You can also call the Welsh Language Line on 0300 123 3011 (7pm–11pm every day).
- If you’re experiencing a mental health problem or supporting someone else,you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
- If you’re under 25, you can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm), request support by email using this form on The Mix website or use their crisis text messenger service.
- If you’re under 35 and struggling with suicidal feelings or self-harm, you can call Papyrus HOPEline on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–5pm), email firstname.lastname@example.org or text 07786 209 697.
- If you identify as male, you can call the Campaign Against Living Miserably (CALM) on 0800 58 58 58 (5pm–midnight every day) or use their webchat service.
- If you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.
- If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email email@example.com or use their webchat service. Phone operators all identify as LGBT+.
- If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L) on 0800 123 737 (open 24/7) or you can text ‘help’ followed by a question to 81066.
- For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind’s Infoline can also help you find services that can support you. If you’re outside the UK, org lists emotional support helplines around the world.